funny stuff

Stumbled on this page today while I was googling for tips on prepopulating an infopath form.

Needless to say, it was the highlight of my day. :D

Summary:
A forum member has trouble with one user in his/her company and wants to create a back-end solution. The user misspells her user name so she has problems logging in.

IP: i have a super dummy user here who gives me enough headace about her log on problem. i would like to ... ease my pain.

M: ... I would suggest that you either educate the user on how to accomplish these tasks or use alternate methods of obtaining credentials like smart cards or biometrics (with this she'll have to forget her thumb to be unable to log on ;)).

J: I have had users come in with their thumb and forefinger stuck together with super glue.

S: Perhaps you can tape her User-Name (not Password!) to her Monitor so she won't forget it..

M: Users are amazing creatures! ;)

L: I agree with the other replies. She needs to learn how to use her computer. Can't she spell her own login name? Talk to her manager - maybe they need to send her to a class or arrange for training or something. This is a 'social engineering' issue.

P: I think you could supply her with one of those new "4 piece" computers. The componenets are: Typewriter, calculator, notepad, pen & pencils.
I hear these new computers are invulnerable to Viruses, worms, and ... even power outages if the new typewriter component is a "manual" and the calculator has a battery. I don't think there has been too many lightning strike problems either.

IP: Thanks for all the help and fact. She's a big headace to me because she's the assistant of the CEO. Now i force her to use whatever [is] out there on computer.

L: If she wants continued employment, anywhere, she'd better learn how to do the basics with working with computers. I realize you may get nowhere with this, but it's a fact!

R: If you haven't already, start documenting what you do to "help" her. Keep a log with entries like:
25 May 2004, 8 am, Went to Martha's office to show her how to enter her username and password so she could log on.
12 minutes.
25 May 2004, 9:32 am, Showed Martha how to enter her password so she could unlock the screensaver when she came back from getting coffee. 11 minutes.
26 May 2004, 8:02 am, Martha forgot her password so I gave her a new one, and then went to her office to show her how to ...

C: I would be more inclined to agree with L. that this is a 'Social Engineering' problem. If someone cannot remember / enter correctly a user name and password then I am not sure that there is any technology that is going to help him / her. In fact, the good ole pad of paper and a really good #2 pencil might just be the solution - well, not really!

A: Yep. The pencil inserted about 4 inches into her left ear and the pad of paper to soak up the mess...

wow. Reminds me of my days in Tech Support...hehe.